Accessibility Statement for Flowers Hackney Marshes

Our Commitment to Accessibility at Flowers Hackney Marshes

At Flowers Hackney Marshes, accessibility is central to how we serve our customers. We understand that ordering flowers online should be an inclusive and seamless process for everyone, including people with disabilities. Our goal is to ensure that every visitor can enjoy a smooth browsing and ordering experience across our online platforms, reinforcing our dedication to accessible Flowers Hackney Marshes for all.

WCAG 2.1 AA Compliance

We have taken active steps to ensure our website aligns with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised standards promote accessibility for people with a wide range of disabilities, including but not limited to visual, auditory, cognitive, and motor impairments. By striving for and upholding WCAG 2.1 AA compliance, we are dedicated to breaking barriers that might prevent customers from being able to easily order flowers from Hackney Marshes.

Optimised for Screen Readers

Our website is designed to work smoothly with popular screen readers and assistive technologies. Key features, such as meaningful alternative text for images and logical navigation structures, make it easier for users who rely on screen readers to explore the site, select their favourite bouquets, and complete orders.

High Contrast and Clear Design

We recognise the importance of visual clarity for users with low vision or colour blindness. The Flowers Hackney Marshes website employs a high contrast colour palette and readable fonts to enhance visibility and minimise eye strain. Interactive elements, such as buttons and links, are clearly distinguishable, making the ordering process more straightforward for every customer.

Easy and Inclusive Online Flower Ordering

We believe that accessibility is not just about compliance, but about equal opportunity for all. By prioritising accessible Flowers Hackney Marshes, we enable customers from across Hackney Marshes and beyond to order flowers online with independence and confidence. The process from product selection to checkout is designed to be as intuitive and barrier-free as possible for users of all abilities.

Continuous Improvement

Accessibility is an ongoing commitment at Flowers Hackney Marshes. We regularly review and update our website based on new guidelines, user feedback, and technological advancements. Our team is dedicated to identifying areas for improvement, conducting accessibility testing, and implementing changes to maintain a high standard of access for everyone.

Contact Us for Accessibility Support

Your experience matters to us. If you encounter barriers or have suggestions to further improve the accessibility of the Flowers Hackney Marshes website, please reach out using the contact form provided on our website. Our accessibility team will respond promptly to address your concerns and work towards a suitable resolution. We value customer feedback as it helps us to better serve the entire Hackney Marshes community with accessible flower ordering options.